Bilingual Retail Sales Consultant

Sun Com Mobile•Asheville, NC

12d•$25,000 - $35,000•Onsite

About The Position

The Bilingual Retail Sales Consultant is responsible for meeting and exceeding monthly sales quotas and company benchmarks by selling preferred handsets, rate plans, features, and accessories. The role also supports new hires and fellow Retail Sales Consultants and completes other work-related tasks assigned by management. The consultant follows company policies and paperwork procedures, learns and uses required systems, reviews sales paperwork for errors, follows cash-depositing procedures, protects company assets, and takes steps to prevent fraudulent purchases. Store opening and closing checklists must be completed accurately and on time. The role includes reporting inventory deficiencies, safeguarding access codes and passwords, maintaining the store’s appearance, and completing required training on schedule. The consultant must accurately record attendance, follow the work schedule, give adequate notice for requested time off, and take responsibility for problems within their control. The position requires working at least four days and 30 hours per week, standing for long periods, and having reliable transportation to the work location, training, and off-site meetings.

Requirements

At least 18 years old.
Legally able to work in the United States without restrictions.
Available to work a minimum of four days and 30 hours per week.
Able to stand for long periods of time.
Reliable transportation to the work location, training, and off-site meetings.

Nice To Haves

Spanish language ability is preferred.
High school diploma or equivalent is preferred.
One year of retail sales experience is preferred.

Responsibilities

Exceed monthly sales quotas and company benchmarks on key metrics.
Sell preferred handsets, rate plans, features, and accessories in accordance with company guidance and management benchmarks.
Use management-directed behaviors and best practices to generate and maximize sales and key metrics.
Serve as a role model and assist new hires and peer Retail Sales Consultants.
Perform other work-related tasks assigned by management.
Follow company policies and paperwork procedures.
Learn and use required systems, including those identified in the posting such as Aktivate, ADP, Cricket Learning, RQ4, and Paycom.
Review sales paperwork regularly for discrepancies and errors.
Follow cash-depositing procedures and accept responsibility for deficiencies caused by personal error or negligence.
Protect and maintain company assets, and use sound judgment to avoid fraudulent purchases.
Complete store opening and closing checklists accurately and on time, with zero errors.
Immediately communicate inventory deficiencies to supervisors for review.
Safeguard codes and passwords, including RQ4, carrier logins, email, and security credentials.
Maintain store appearance and complete required training within management’s timeline.
Accurately record time and attendance in RQ4 and adhere to the work schedule.
Provide adequate notice for requested time off.
Take personal responsibility for problems within the employee’s control.