About The Position

Swarovski is hiring a seasonal Retail Sales Consultant at Ontario Mills Outlets in Ontario, California. The role delivers exceptional customer service, creates memorable brand experiences, and inspires customers with knowledge and enthusiasm for Swarovski products while contributing to sales goals and a collaborative retail team. The consultant helps customers connect with the brand through product storytelling, builds customer relationships and loyalty, and maintains a welcoming, organized store environment. The role also involves keeping current on product knowledge and using digital tools to enhance the customer experience. The stated pay range is $15.00–$18.00, with the ability to participate in a sales incentive bonus program. The posting notes that the incentive program applies to regular employees and does not apply to seasonal hires. Swarovski offers product discounts, an employee assistance program, and product and personal training. The company also supports career development toward leadership or specialist roles.

Requirements

  • Passion for fashion, luxury, or lifestyle brands.
  • Experience in a multicultural retail environment.
  • Excellent, proven customer service skills and a personality that builds trust.
  • Curiosity, empathy, a results-driven approach, teamwork, and a commercial mindset.
  • Digital savvy and comfort using retail technology.
  • Confidence expressing individuality and bringing creative ideas to the team.

Responsibilities

  • Deliver outstanding customer service and create emotional connections through storytelling.
  • Build trust and lasting relationships with customers and promote loyalty programs.
  • Achieve individual and team sales goals and take accountability for results.
  • Collaborate with the team to create a welcoming, organized store environment.
  • Stay up to date on brand product knowledge and use digital tools to enhance the customer experience.

Benefits

  • Exclusive employee discounts on Swarovski products.
  • Global employee assistance program providing support for mental, physical, and emotional health, managerial support, and financial and legal matters.
  • Product and personal training.
  • Career development support for leadership or specialist roles.
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