Retail Sales Consultant

AT&T•Pleasanton, CA

10d•Onsite

About The Position

AT&T is hiring a Retail Sales Consultant for its Pleasanton, California location. The role focuses on building meaningful customer connections through personalized, consultative sales of AT&T products, devices, and services. The consultant helps customers understand their options, works toward sales targets, and earns commission. Punjabi and English bilingual ability is sought, and bilingual employees may receive additional starting pay. Prior retail or customer-facing sales experience is a plus; AT&T provides tools, training, and coaching for candidates without sales experience. The position requires at least five days per week in the office and offers no relocation. It is a regular, 40-hour-per-week role. The schedule falls between 9 a.m. and 9 p.m., includes weekends, and is set monthly based on seniority, with schedules available two weeks in advance. Hourly pay is listed as $21.7125–$25.6125, plus $13,700 in commissions if all sales goals are met. Commission is uncapped, and top sellers who exceed goals can earn $62,460 per year. Individual starting pay may depend on geography, experience, expertise, and education or training. Qualified new hires may receive a $10,000 sign-on bonus, paid in installments after six months, nine months, and one year of employment, subject to the stated eligibility and repayment conditions.

Requirements

Punjabi and English bilingual ability is sought.
Ability to work at the office at least five days per week.
Ability to work a schedule between 9 a.m. and 9 p.m., including weekends.
Prior retail or customer-facing sales experience is a plus, but not required; training and coaching are provided.

Nice To Haves

Prior retail or customer-facing sales experience.
Punjabi and English bilingual ability.

Responsibilities

Use a consultative sales approach to guide customers through their product and service options.
Build meaningful customer connections through personalized sales expertise.
Work toward sales targets and earn commission through sales performance.
Participate in community events.
Fill online orders.
Make outbound calls to existing and potential customers.
Stay flexible and adapt to evolving technology and changing ways of meeting customer needs.

Benefits

A $10,000 sign-on bonus for qualified hires, subject to eligibility and payout terms.
Medical, dental, and vision coverage.
401(k) plan.
Tuition reimbursement program.
Paid time off and holidays, with eligibility and amounts varying by bargaining group and service period.
Sick leave.
Paid parental leave.
Adoption reimbursement.
Short-term and long-term disability benefits.
Life and accidental death insurance.
Supplemental benefit programs, including critical illness, accident, hospital indemnity, and group legal coverage.
Employee Assistance Programs (EAP).
Employee discounts of up to 50% on eligible AT&T mobility plans and accessories, AT&T internet and fiber where available, and AT&T phone.