Retail Sales Clerk II - Moab
About The Position
The Retail Sales Clerk II serves customers at the Utah Department of Alcoholic Beverage Services’ Moab store. The role provides customer service and product guidance, verifies customers’ ages and screens for intoxication, processes sales, assists with merchandise and wholesale orders, and helps maintain safe and orderly store operations. The position is in-office/on-site at 963 Main Street, Moab, Utah. It is full-time, with an hourly wage of $20.02. The store is closed Sundays and state and federal holidays. The successful candidate will work a flexible schedule involving shifts Monday through Saturday between 8:00 AM and 11:00 PM. The role offers opportunities to develop leadership skills and contribute to a service-focused state agency. A criminal history check is required.
Requirements
- Must be at least 21 years old.
- Able to lift up to 50 pounds.
- Able to work a flexible schedule, including shifts Monday through Saturday between 8:00 AM and 11:00 PM.
- Must successfully pass a criminal background check.
- Able to speak clearly and understand spoken information effectively.
- Able to provide excellent customer service by assessing customer needs and meeting high quality standards.
- Strong active listening, speaking, and professional communication skills.
- Ability to persuade, guide conversations, and help reconcile differences or objections.
- Interpersonal awareness, tact, professionalism, and situational awareness in a fast-paced environment.
- Critical thinking and reasoning skills to evaluate alternative solutions or approaches.
- Ability to recognize problems or potential problems and address them proactively.
- Helpful, positive service orientation and willingness to support customers and the team.
Nice To Haves
- Preference may be given to current employees of the Department of Alcoholic Beverage Services.
Responsibilities
- Greet and assist customers with finding products, making selections, and learning about products.
- Verify customer identification to ensure sales are made only to people age 21 or older, screen for intoxication, and maintain situational awareness for loss prevention.
- Accurately process cash and card transactions, provide correct change, and balance the till at the end of a shift.
- Receive, inspect, store, and display merchandise.
- Fill wholesale liquor orders for clubs, restaurants, and hotels as required.
- Keep the facility clean, orderly, and safe, including occasional light maintenance such as clearing sidewalks.
- Assist with inventory spot-checks.
- Support store operations during peak times or when management is absent.
- Learn the product inventory, make recommendations or conduct casual product demonstrations, and use basic sales techniques.
- Assess customer needs, maintain service quality, and proactively address customer feedback.
Benefits
- Job stability and reliable employment.
- Career growth and opportunities to develop leadership skills.
- Meaningful work benefiting the community and supporting organizational goals.
- Supportive work environment emphasizing cooperation and mutual support.
- Stores are closed on Sundays and all state and federal holidays.
- Comprehensive benefits package.
- Retirement options.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
