Retail Sales Clerk II - Layton

State of Utah Office of the Governor • Layton, UT

2d • Onsite

About The Position

The Utah Department of Alcoholic Beverage Services is seeking a Retail Sales Clerk II to provide customer service and support store operations at its Layton location. The role involves helping customers find and select products, sharing product knowledge, processing purchases, and supporting merchandise receiving, display, and wholesale order fulfillment. It also contributes to store safety, compliance, cleanliness, and operations during busy periods or when management is absent.

The position is full-time and in-office/on-site. The schedule is flexible across various shifts Monday through Saturday between 8:00 AM and 10:00 PM. Stores are closed on Sundays and state and federal holidays. Applicants must be at least 21, able to lift up to 50 pounds, pass a criminal background check, communicate effectively, and provide excellent customer service. The work involves substantial standing and walking, frequent handling and movement of items up to 50 pounds, and other physical activities. Tools include a point-of-sale system, box cutter, and hand truck.

The position is eligible for a full benefits package. The posting lists an hourly wage beginning at $18.02, with no upper amount specified. The State of Utah describes its employment offering as including a comprehensive benefits package and retirement options, along with job stability, career growth, meaningful work, and a supportive work environment.

Requirements

• Must be at least 21 years of age.
• Able to lift up to 50 pounds.
• Able to work a flexible schedule, including various shifts Monday through Saturday from 8:00 AM to 10:00 PM.
• Able to pass a criminal background check.
• Able to speak clearly and understand spoken information effectively.
• Able to provide excellent customer service by assessing customer needs and meeting high quality standards.
• Able to stand and walk, including over uneven surfaces, and frequently lift, pull, push, and carry items weighing up to 50 pounds.
• Strong active listening, speaking, interpersonal awareness, and professional communication skills.
• Ability to use logic and reasoning to assess solutions to daily challenges and proactively recognize and address problems.
• Helpful, positive service orientation and ability to support customers and the team.

Nice To Haves

• Preference may be given to current employees of the Department of Alcoholic Beverage Services.

Responsibilities

• Greet and assist customers with finding products, making selections, and learning about products.
• Verify customer identification to ensure sales are limited to customers age 21 and older, screen for intoxication, and maintain awareness for loss prevention.
• Process sales accurately at a cash register, handle cash and card payments, provide correct change, and balance the till at the end of a shift.
• Receive, inspect, store, and display merchandise.
• Fill wholesale liquor orders for clubs, restaurants, and hotels as required.
• Maintain the facility in a clean, orderly, and safe condition, including occasional light maintenance such as clearing sidewalks.
• Assist with inventory spot-checks.
• Support store operations during peak periods or in the absence of management.
• Learn product inventory, provide informal demonstrations or recommendations, and use basic sales techniques to enhance customers' shopping experience.
• Address customer feedback and work to ensure a positive customer visit.

Benefits

• Eligible for a full benefits package.
• Comprehensive benefits package and retirement options as a State of Utah employee.
• Stores are closed on Sundays and all state and federal holidays.
• Job stability and opportunities for career growth and leadership development.
• Meaningful work supporting the community and organizational goals.
• Supportive work environment focused on cooperation and mutual support.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed