Retail Sales Clerk II - St. George

State of Utah Office of the Governor•St. George, UT

6d•Onsite

About The Position

The Utah Department of Alcoholic Beverage Services is hiring a full-time, on-site Retail Sales Clerk II in St. George. The position provides customer service in a fast-paced retail environment and supports store operations, including sales, compliance, inventory, and order fulfillment. The role offers a full benefits package and opportunities to develop skills and pursue leadership growth. Stores are closed on Sundays and state and federal holidays.

Requirements

Must be at least 21 years old.
Able to lift up to 50 pounds.
Able to work a flexible schedule, including various shifts Monday through Saturday between 8:00 AM and 10:00 PM.
Must pass a criminal background check.
Able to speak clearly and understand spoken information effectively.
Able to provide excellent customer service by assessing customer needs and meeting high quality standards.
Strong active listening, speaking, and professional communication skills.
Ability to influence positive outcomes, guide conversations, and help reconcile differences or objections.
Interpersonal awareness, tact, professionalism, and situational awareness in a fast-paced environment.
Ability to use logic and reasoning to assess alternatives and address daily challenges.
Proactive ability to recognize problems or potential problems and address them early.
Helpful, positive, service-oriented approach to assisting customers and supporting the team.

Nice To Haves

Preference may be given to current employees of the Department of Alcoholic Beverage Services.

Responsibilities

Greet and assist customers with product selection and provide product knowledge.
Verify customer identification to ensure sales are made only to people age 21 or older, screen for intoxication, and maintain awareness for loss prevention.
Accurately process cash and card transactions, give correct change, and balance the till at the end of a shift.
Receive, inspect, store, and display merchandise.
Fill wholesale liquor orders for clubs, restaurants, and hotels as required.
Keep the facility clean, orderly, and safe, including occasional light maintenance such as clearing sidewalks.
Assist with inventory spot-checks and support store operations during peak periods or when management is absent.
Learn the product inventory, make recommendations or conduct casual product demonstrations, and use basic sales techniques.
Assess customer needs, maintain service quality, and respond proactively to customer feedback.