Retail Sales Clerk II - St. George

State of Utah•St George, UT

5d•Onsite

About The Position

The Utah Department of Alcoholic Beverage Services is hiring a full-time, on-site Retail Sales Clerk II at its St. George store. The role provides customer service in a fast-paced retail environment and supports store operations, product sales, compliance, inventory, and order fulfillment. The position may also help support operations during peak periods or when management is absent. The schedule is flexible and includes various shifts Monday through Saturday between 8:00 AM and 10:00 PM. DABS stores are closed Sundays and all state and federal holidays. The position is located at 161 N. 900 E., St. George, Utah 84770, and requires a criminal background check. The stated hourly wage is $18.02, with the upper end of the range not specified. The position is eligible for a full benefits package.

Requirements

Must be at least 21 years of age.
Able to lift up to 50 pounds; frequent lifting, pulling, pushing, and carrying of 50 pounds is required.
Able to work a flexible schedule, including shifts Monday through Saturday between 8:00 AM and 10:00 PM.
Able to pass a criminal background check.
Able to speak clearly and understand spoken information effectively.
Able to provide excellent customer service by assessing customer needs and meeting high quality standards.
Strong communication, active listening, speaking, interpersonal awareness, and customer interaction skills.
Ability to use logic and reasoning to address daily challenges and recognize and respond to potential problems.
Ability to work cooperatively and support customers and team members.
Ability to stand and walk for extended periods and perform recurring physical tasks, including bending, reaching, and handling merchandise.

Nice To Haves

Preference may be given to current employees of the Department of Alcoholic Beverage Services.

Responsibilities

Greet and assist customers with finding products, making selections, and learning about products.
Verify customer identification to ensure sales are made only to customers age 21 or older, screen for intoxication, and maintain situational awareness for loss prevention.
Process point-of-sale transactions accurately, accept cash and card payments, provide correct change, and balance the till at the end of a shift.
Receive, inspect, store, and display merchandise.
Fill wholesale liquor orders for clubs, restaurants, and hotels as required.
Maintain the facility in a clean, orderly, and safe condition, including occasional light maintenance such as clearing sidewalks.
Assist with inventory spot-checks and support store operations during peak times or in the absence of management.
Learn product inventory, provide casual product demonstrations or recommendations, and use basic sales techniques to improve the customer experience.
Assess customer needs, maintain service quality, and proactively handle customer feedback.