Retail Sales Associate

Princess Polly•New York, NY
•Onsite

About The Position

Retail Sales Associates are central to the in-store experience, providing energetic, stylish, and exceptional customer service. They help create a fun, welcoming shopping environment and contribute to the store’s success. Working with the store team, they support sales and daily operations, using their enthusiasm for fashion and connection with customers to help ensure a positive shopping experience. The role includes customer service, cash handling, visual merchandising, restocking, light housekeeping, and supporting sales goals through product knowledge and styling suggestions. Associates are expected to demonstrate the company’s Values, Business style, People Leadership principles, and Customer First approach. The compensation range is $19 per hour. Princess Polly describes its benefits as a best-in-class retail package. Eligibility for certain benefits depends on hours worked, tenure, and other stated criteria. The company is an Equal Opportunity Employer committed to a diverse and inclusive workplace.

Requirements

  • Excellent communication and interpersonal skills.
  • Passion for fashion and current trends.
  • Ability to work in a fast-paced environment.
  • Strong team player with a positive attitude.
  • Great sense of style.
  • Ability to work flexible hours, including nights and weekends.

Nice To Haves

  • Previous retail or customer service experience is preferred.

Responsibilities

  • Provide excellent customer service and create a memorable shopping experience for every customer.
  • Support daily store operations, including cash handling, visual merchandising, restocking, and light housekeeping.
  • Help achieve individual and store sales goals through product knowledge and styling suggestions.
  • Demonstrate commitment to the company’s Values, Business style, People Leadership principles, and Customer First approach.

Benefits

  • Medical, dental, and vision coverage with an 80/20 company contribution for eligible team members working 30 or more hours per week at hire.
  • Company-paid life, short-term disability, and long-term disability insurance for eligible team members working 30 or more hours per week.
  • Employee Assistance Program providing free support and resources to team members and their households, with no minimum hours required.
  • 401(k) with a 5% company match for eligible full-time team members working at least 1,250 hours per year.
  • Employee Stock Purchase Plan; part-time team members working at least 20 hours per week are eligible after six months of employment.
  • Paid time off, including sick leave, holiday pay, vacation accrual, floating holidays, and company holidays, with benefits scaling based on tenure and eligibility.
  • 50% team member discount on full-priced Princess Polly styles.
  • Monthly wardrobing allowance.
  • Monthly performance-based bonus program.
  • Relocation assistance may be available for leadership roles and above.
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