Retail Sales Associate

Kelley's Market•Rockford, IL

13d•$15 - $18•Onsite

About The Position

Kelley’s Market is hiring Retail Sales Associates to help customers and keep its convenience store running smoothly. In this hands-on role, associates provide friendly customer service, handle cashier transactions, stock shelves and coolers, and help maintain a clean, welcoming store. The role supports customers throughout their visits and contributes to smooth daily store operations. The position is at Kelley’s Market | Buckley, 7250 E State St., Rockford, IL 61108. Pay is $15–$18 per hour based on relevant experience, knowledge, skills, education, and certifications, with an additional $3 per hour for hours worked between 10 p.m. and 7 a.m. Both full-time and part-time schedules are offered. Benefit eligibility and waiting periods vary based on benefit, position, hours worked, and length of employment.

Requirements

Be at least 21 years old.
Provide friendly, dependable customer service in a busy retail environment.
Communicate clearly and work effectively with team members and store leadership.
Use basic math skills to handle cash and process transactions accurately.
Be available to work flexible hours, including evenings, weekends, and holidays.
Stand for extended periods; frequently lift up to 30 pounds and occasionally lift up to 50 pounds.
Work in coolers, freezers, and outdoor conditions.
Obtain an alcohol sales operator license where required.

Nice To Haves

Previous work in retail, a convenience store, or a gas station; experience is preferred but not required.
Experience as a cashier or in another customer service role.
Experience handling cash or completing shift reports.

Responsibilities

Welcome customers and provide friendly, efficient service.
Operate the cash register and point-of-sale system; process purchases and refunds and handle cash accurately.
Answer questions about products, prices, and promotions.
Stock and organize shelves, coolers, freezers, and merchandise displays.
Keep the sales floor, restrooms, and exterior areas clean, including fuel pumps and the car wash where applicable.
Maintain clean, stocked Kelley’s Café food and beverage areas and follow food safety procedures.
Complete shift paperwork and assist with cash and safe reconciliation.
Follow safety, security, and cash-handling procedures.
Communicate customer concerns, equipment problems, and other issues to store leadership.
Work with the team to keep daily store operations running smoothly.