Retail Sales Associate

Verizon • East Peoria, IL

13d • Onsite

About The Position

Verizon is hiring a full-time Retail Sales Associate to help customers find technology products and services that meet their needs and to generate sales in a retail store. The role involves learning about customers through conversations, recommending complete solutions, communicating clearly to close sales, and developing skills through ongoing training in merchandising and inventory operations. Associates may also contact interested Verizon customers by phone or text and participate in Verizon-sponsored events outside the store to build customer relationships.

This is an onsite, worksite-based role with 40 scheduled hours per week. The position is commission-based, with base pay and the opportunity to earn individual commissions based on sales performance. Employees may be eligible for overtime, shift differential, holiday pay, and other premium compensation. The schedule is provided four weeks in advance, and associates should be willing to work evenings, weekends, and holidays and potentially pick up additional shifts.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays.
• Willingness to pick up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales by using technology knowledge and customer service skills.
• Discover customer needs by building connections and asking appropriate questions.
• Recommend products and solutions that address customers’ needs.
• Close sales through clear communication and intuitive technology solutions.
• Complete ongoing training and develop skills in merchandising and inventory operations.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Participate in Verizon-sponsored off-site events to engage with the community and expand the customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination of both.
• Sales recognition programs and potential incentives, including travel and gifts.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, the benefit may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance, basic and supplemental life insurance, and AD&D insurance.
• Identity theft protection, pet insurance, and group home and auto insurance.
• Up to eight company-paid holidays and up to six personal days per year.
• Adoption assistance.
• Newly hired employees receive up to 15 vacation days per year, increasing with service.
• Potential premium pay, including overtime, shift differential, holiday pay, and allowances.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED