Retail Sales Associate

Verizon • Bloomington, IL

1d • Onsite

About The Position

As a full-time Verizon Retail Sales Associate, you will work with a retail team to drive sales and help customers find technology products and services that meet their needs. You will learn about customers by building connections and asking questions, recommend suitable solutions, and close sales through clear communication. The role also includes developing skills through ongoing training in store operations, merchandising, and inventory. You may contact interested Verizon customers by phone or text and engage with the community at off-site Verizon-sponsored events. This is an onsite, worksite-based position at a defined location. Scheduled hours are 40 per week. The listed starting base pay for Illinois locations is $18.27 per hour; compensation varies by geography, hours worked, and performance. The position also offers individual sales commissions.

Requirements

• High school diploma or GED.
• At least one year of relevant experience, demonstrated through work experience and/or military experience.
• Willingness to work evenings, weekends, and holidays; schedules are provided four weeks in advance.
• Openness to picking up additional shifts, typically during summer, November through December, and/or peak vacation periods.

Nice To Haves

• Experience working in a commission-based environment.
• Demonstrated sales experience communicating with customers to find solutions.
• Customer service experience.

Responsibilities

• Generate retail sales using technology knowledge and customer service.
• Build connections with customers, identify their needs, and ask relevant questions.
• Recommend products and solutions that address customers’ needs.
• Close sales by communicating clearly and providing intuitive technology solutions.
• Participate in ongoing training and develop skills in merchandising, inventory, and other store operations.
• Place outbound calls and send text messages to current Verizon customers interested in products and services.
• Engage with the community at off-site Verizon-sponsored events to develop a customer base.

Benefits

• Medical, dental, and vision coverage.
• Verizon 401(k) plan with matching contributions up to 6% of eligible contributions, qualified student loan repayments, or a combination.
• Sales recognition programs and incentives; past awards have included travel, gifts, and other incentives.
• Five weeks of paid time off, including vacation, holidays, and personal days.
• Eight weeks of paid parental leave for eligible new parents; when paired with short-term disability, this may provide up to 16 weeks of paid time off for the birthing parent.
• Tuition assistance of up to $8,000 per year.
• Discounts of up to 50% on Verizon products and services.
• Additional employee discounts on attractions, automotive, travel, and more.
• Short- and long-term disability insurance.
• Basic and supplemental life insurance and AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home and auto insurance.
• Up to eight company-paid holidays per year and up to six personal days per year.
• Adoption assistance.
• Potential premium pay, such as overtime, shift differential, holiday pay, and allowances, depending on the role.
• New hires receive up to 15 vacation days per year, increasing with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED