Retail Sales Associate

My Wireless • Irvine, CA

13d • Onsite

About The Position

My Wireless, an AT&T Authorized National Retailer, is seeking driven, dynamic, and coachable individuals to join its retail team. Retail Sales Associates help customers find technology solutions by explaining AT&T products and services and guiding them through the buying process. The role offers a base pay, commissions and bonuses, paid training, and opportunities for career growth. Associates work in a customer-focused retail environment alongside colleagues and may be considered for management opportunities as they develop their skills.

My Wireless has more than 240 locations throughout the United States and Puerto Rico. Its training program is intended to help team members develop and become promotion-ready. This job description is not all-inclusive; employees may perform other related duties as needed to meet the organization’s ongoing needs. My Wireless is an equal opportunity employer and does not discriminate against current or prospective employees on protected grounds under applicable law.

Requirements

• Experience in retail or a customer-facing sales environment.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Effective communication and interpersonal skills.
• At least 18 years of age and legally able to work in the United States.
• High school diploma or equivalent.
• Ability to meet the physical demands of the role, with or without reasonable accommodation, including prolonged standing and walking; occasional lifting and moving of objects up to 10 pounds; reaching; climbing and balancing on ladders; stooping, kneeling, and crouching; handling display materials and merchandise; and working with small mobile-phone parts and a computer screen.

Nice To Haves

• Bilingual ability (may not be required depending on location).
• Experience prospecting through outbound calls.

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Help customers make buying decisions by providing outstanding customer service.
• Learn and develop skills through training, with the potential to pursue opportunities on the management team.
• Maintain a fun, clean, and welcoming work environment for customers and team members.
• Work collaboratively to achieve individual and team goals.
• Participate in marketing activities designed to maximize daily selling opportunities.
• Explain available AT&T products and services and guide customers through the buying process.

Benefits

• Strong base pay with commission and bonus opportunities.
• Ongoing paid training.
• Career paths and growth potential.
• Uncapped commission program when meeting or exceeding sales goals.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Life insurance.
• 401(k) retirement program.
• Paid vacation time.
• Total Pet Plan and pet insurance.
• Employee Assistance Program.
• Discounts on devices and AT&T service plans.
• Welcome kit including two AT&T work shirts and personal protective equipment.
• Sales contests and incentives for achieving key AT&T initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED