Retail Sales Associate, Haywood Mall - Part Time

Macy's•Greenville, SC
•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You work toward sales goals through customer engagement and effective selling behaviors, building trust and customer loyalty. You also help maintain a clean, organized, and inviting shopping space. Daily work includes preparing the sales floor, reviewing sales goals and product information, greeting customers, building relationships, and sharing information about products, trends, promotions, and the Loyalty program. Colleagues recover the sales floor and fitting rooms, update signs and prices, and support merchandise moves. They collaborate with teammates, work to achieve individual and store results, and aim to improve their performance. This part-time role typically schedules 12–24 hours per week, depending on business needs and colleague availability. All schedules include weekend shifts. Availability for days, evenings, weekends, and holidays is required.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Comfort using electronic devices.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
  • Ability to meet close-vision, color-vision, depth-perception, and focus-adjustment requirements.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Provide warm, personalized customer service and build customer relationships.
  • Understand customer needs and recommend relevant products and services.
  • Work toward daily sales goals and contribute to individual and store results.
  • Stay informed about sales goals, new arrivals, top-selling items, trends, and promotions.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms.
  • Recover merchandise, update signs and pricing, and support merchandise moves.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them for their business.
  • Collaborate with colleagues to support customers and the team.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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