Retail Sales Associate, Haywood Mall - Part Time
About The Position
As a Retail Selling Colleague, you blend results-driven selling with genuine hospitality to create standout shopping experiences. You understand each customer’s needs, offer personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and a personal approach, you help make visits memorable while working toward sales goals and inspiring customer loyalty. The role involves engaging customers on the sales floor and in fitting rooms, maintaining a clean, organized, and inviting shopping space, and collaborating with colleagues. Daily activities include reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions; building customer relationships; recovering the sales floor and fitting rooms; updating signs and pricing; supporting merchandise moves; sharing loyalty program benefits; and helping customers complete their shopping experience. This is a part-time position at Haywood Mall. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. All schedules include weekend shifts.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays; regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Deliver personalized customer service and product recommendations through genuine hospitality and product knowledge.
- Engage customers, build relationships, and work toward daily sales goals and sales targets.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them for their business.
- Collaborate with colleagues to serve customers and communities and achieve individual and store results.
- Use electronic devices and process register transactions as needed.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
