Retail Sales Associate, Key Holder
About The Position
DXL Group is seeking a self-driven, results-oriented Retail Sales Associate, Key Holder who builds long-term relationships with guests by providing an unmatched retail experience. The role focuses on customer service, product knowledge, and coaching team members to achieve their goals in a fast-paced environment. DXL promotes from within, operates free-standing stores that close at 7 p.m., and makes the entire team eligible for quarterly bonuses. DXL is committed to Diversity, Equity, and Belonging and provides equal employment opportunities. It prohibits discrimination and harassment based on protected characteristics under applicable federal, state, and local laws.
Requirements
- High school diploma or equivalent.
- Demonstrated superior customer service techniques and experience resolving problems and complaints.
- Ability to lift up to 10 pounds and move up to 50 pounds.
Nice To Haves
- A college or university degree is helpful but not required.
Responsibilities
- Welcome each guest and spend quality time asking questions to understand their needs, preferences, and lifestyle.
- Use product knowledge to sell and market a broad range of apparel, including private labels, name brands, and tailored clothing.
- Help build a customer-focused sales team by providing ongoing coaching and training in selling skills, behaviors, and operational procedures.
Benefits
- Quarterly bonuses are available to the entire team.
- Opportunities for development and promotion from within.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
