Retail Sales Associate - Womens Shoes, Brea - Full Time

Macy's • Brea, CA

6h

About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with products and services, and build trust and loyalty while working toward sales goals. The position also involves keeping the sales floor and fitting rooms clean, organized, and inviting. Colleagues review goals, learn about new merchandise, trends, and promotions, engage customers, maintain merchandise presentation, update signs and pricing, and share loyalty program benefits. The role requires collaboration with teammates and a focus on improving individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays; dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability and willingness to acquire new customers by opening credit accounts and sharing loyalty benefits.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to talk, lift, move, stand, and reach with arms and hands as required by the role.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and a cash register.

Responsibilities

• Engage customers with genuine hospitality, understand their needs, and provide personalized product and service recommendations.
• Meet daily sales goals and acquire new customers by opening credit accounts and sharing loyalty program benefits.
• Build customer relationships through friendly, personal conversations and effective customer service.
• Learn about new arrivals, top-selling items, trends, promotions, and sales goals to engage, educate, and sell with confidence.
• Keep the sales floor and fitting rooms clean, organized, recovered, and ready for customers.
• Update signs and pricing and support merchandise moves as needed.
• Collaborate with teammates and contribute to individual and store results.
• Use handheld equipment and the cash register to process transactions.
• Close customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed