Retail Sales Associate - Womens Shoes, Brea - Full Time
About The Position
As a Retail Selling Colleague in the women’s shoes department, you combine goal-oriented selling with genuine hospitality to create a welcoming, personalized shopping experience. You learn about customers’ needs, recommend appropriate products and services, use product knowledge to support purchases, and work toward sales goals by engaging customers and applying effective selling behaviors. You also help keep the sales floor and fitting rooms clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new products, top sellers, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they build customer relationships, maintain merchandise presentation and pricing, share loyalty-program benefits, and collaborate with teammates to deliver individual and store results. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales goals and interest in acquiring customers and sharing loyalty benefits.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities, with ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and engage them in friendly, personal conversations to understand their needs and build lasting relationships.
- Offer personalized product and service recommendations using product knowledge, current trends, and information about new arrivals and promotions.
- Work toward daily sales goals and store results through customer engagement and effective selling behaviors.
- Acquire new customers by opening credit accounts and sharing loyalty-program benefits.
- Maintain clean, organized, and shoppable sales floors and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Complete customer transactions using registers and other technology as needed.
- Ensure customers have what they need, thank them sincerely, and provide a positive conclusion to their shopping experience.
- Collaborate with and support teammates with honesty, care, and a focus on serving customers and communities.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
