Seasonal Retail Sales Associate - Womens Shoes, West Covina

Macy's•West Covina, CA

5d•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales targets, and encourage customer loyalty. The role is focused on selling and customer service, not just cashiering, and also involves keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and keeping informed about trends and promotions. During the day, they welcome customers, build personal relationships, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues collaborate with one another and work to improve their performance and contribute to individual and store results. This is a seasonal retail role in the Women’s Shoes department at the West Covina location. Hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability for days, evenings, weekends, and holidays is required. The posting describes full-time colleagues as typically scheduled for 30 or more hours per week and part-time colleagues as typically scheduled for 12–24 hours per week; it does not specify the schedule classification for this position.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Deliver customer-focused selling and hospitality, including understanding customer needs and making personalized product and service recommendations.
Engage customers, build relationships and trust, work toward sales goals, and promote customer loyalty.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor, fitting rooms, and shopping space clean, organized, recovered, and inviting.
Update signs and pricing and support merchandise moves as needed.
Share loyalty program benefits, ensure customers have what they need, and thank customers at the end of interactions.
Collaborate with colleagues to serve customers and communities and contribute to individual and store results.
Use electronic devices and process register transactions as required.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice