About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and thoughtful service to build trust and loyalty, and work toward sales goals. You also help maintain a clean, organized, and inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, best sellers, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they build customer relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Teamwork, dependable attendance, adaptability, and a commitment to learning and improving are important to delivering individual and store results. This is a seasonal retail position in the Women’s Shoes department in Pearland. Schedules include weekend shifts, with hours dependent on business needs and colleague availability. The position requires frequent use of computers and other technology, including handheld equipment and cash registers, as well as standing, moving, reaching, and lifting.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability and willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and willingness to start new tasks and adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Engage customers with a warm welcome and provide personalized recommendations based on their needs.
  • Use product knowledge and selling behaviors to meet sales goals and build customer trust and loyalty.
  • Learn about sales goals, new arrivals, top-selling items, trends, and promotions.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
  • Update signs and pricing as needed.
  • Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues to support customers and achieve individual and store results.
  • Use computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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