Seasonal Retail Sales Associate, West Covina
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services on the sales floor and in the fitting room. You use product knowledge, customer engagement, and effective selling behaviors to meet sales goals, build trust, and inspire loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals and learning about new arrivals, bestsellers, trends, and promotions. They welcome customers, build relationships through friendly conversations, and help maintain a shoppable environment by merchandising new receipts, processing damages, testers, and selected merchandise for return to vendors, updating signs and pricing, and assisting with merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Teamwork, continuous improvement, and achieving individual and store results are important parts of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to meet daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Create welcoming, personalized customer experiences and recommend suitable products and services.
- Engage customers and use effective selling behaviors to achieve daily sales goals and build customer loyalty.
- Review sales goals and stay informed about new arrivals, bestsellers, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
- Update signs and pricing and support merchandise moves as needed.
- Share the benefits of the Loyalty program and ensure customers have what they need before they leave.
- Collaborate with colleagues to serve customers and communities.
- Use handheld equipment, computers, and the cash register to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
