Seasonal Retail Sales and Recovery Associate, West Covina
About The Position
As a Retail Sales and Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You provide friendly, approachable service and support your team in achieving sales goals. Colleagues prepare for each day by ensuring the sales floor is clean and organized and reviewing goals, new arrivals, top sellers, and promotions. They welcome customers and create personal conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, help customers with their needs, and collaborate with coworkers to serve customers and communities. The role also involves working to improve, taking pride in the work, achieving sales goals, and learning from colleagues. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and adaptable to changing priorities.
- Be able to work independently and contribute to team dynamics.
- Be comfortable handling electronic devices.
- Be able to talk, lift, move constantly, stand, and reach with arms and hands.
- Be able to stand for at least two consecutive hours and lift at least 25 pounds.
- Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Use computers and other technology, including handheld equipment and a cash register, and process register transactions.
Responsibilities
- Maintain merchandise displays and keep the sales floor clean, organized, visually engaging, and customer-ready.
- Tidy fitting rooms and recover the sales floor throughout the day.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and provide friendly, personal service.
- Update signs and pricing and support merchandise moves as needed.
- Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
- Collaborate with coworkers to serve customers and communities.
- Work toward sales goals and improve through learning from colleagues.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
