Seasonal Retail Sales Associate, West Covina
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services on the sales floor and in fitting rooms. You work toward sales goals through customer engagement and effective selling behaviors, helping build trust and customer loyalty. You also help keep the shopping area clean, organized, and inviting. Daily work includes preparing the sales floor, reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and engaging customers in friendly, personal conversations. You maintain a shoppable space by merchandising new receipts, processing damages and testers, selecting merchandise to return to vendors, updating signs and pricing, and supporting merchandise moves. You share Loyalty program benefits, ensure customers have what they need, and end interactions with a sincere thank-you. Colleagues support one another and work to improve, achieve sales goals, and contribute to individual and store results. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Provide welcoming, personalized customer service and product recommendations.
- Engage customers and use effective selling behaviors to achieve daily sales goals.
- Learn about new arrivals, top-selling items, trends, and promotions.
- Keep the sales floor clean, organized, and ready for customers.
- Merchandise new receipts and maintain a shoppable space.
- Process damages and testers and select merchandise to return to vendors.
- Update signs and pricing and support merchandise moves.
- Share Loyalty program benefits and ensure customers have what they need.
- Collaborate with colleagues and contribute to individual and store results.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups and volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
