Seasonal Retail Sales Associate - Womens Shoes, West Covina
About The Position
As a Retail Selling Colleague in Macy’s Womens Shoes department, you combine results-driven selling with genuine hospitality to create memorable customer experiences. You learn about customers’ needs, offer personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling behaviors. You also help maintain a clean, organized, and inviting shopping space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and popular items, and keeping up with trends and promotions. During the day, they welcome customers, build relationships through friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and collaborate with teammates to improve service and achieve individual and store results. The role requires flexible availability for days, evenings, weekends, and holidays, along with dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week; schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Ability to meet daily sales-goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and ability to adapt to changing priorities.
- Ability to work independently and as part of a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Engage customers with a warm welcome and personalized conversations to understand their needs and recommend products and services.
- Work toward daily sales goals by applying customer-focused selling behaviors and product knowledge.
- Review sales goals and learn about new arrivals, top-selling items, current trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise, updating signs and pricing, and supporting merchandise moves.
- Share the benefits of the Macy’s Loyalty program and provide a thoughtful customer checkout and farewell experience.
- Collaborate with colleagues and support one another to deliver customer service and achieve individual and store results.
- Use electronic devices, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups.
- Volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
