Retail Sales Associate, Galleria at Crystal Run - Full Time

Macy's • Middletown, NY

16h • Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-oriented selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and build customer trust and loyalty. The role also involves maintaining a clean, organized, and inviting shopping environment.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to meet daily sales goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
• Ability to work independently and collaborate effectively with a team.
• Comfort using electronic devices.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Welcome customers and build friendly, personal relationships through attentive engagement.
• Understand customers’ needs and offer personalized recommendations, product information, and services.
• Work toward daily sales goals and contribute to individual and store results.
• Learn about new arrivals, top-selling items, trends, promotions, and sales goals.
• Maintain a clean, organized, and shoppable sales floor and fitting rooms.
• Update signs and pricing and support merchandise moves as needed.
• Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.
• Collaborate with and support colleagues to serve customers and the community.
• Use register and handheld equipment to perform job functions and process transactions.

Benefits

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed