Retail Sales Associate (PM)
About The Position
The Retail Sales Associate supports The Salvation Army’s mission by creating a welcoming shopping experience for customers and donors. The role combines customer service and retail operations, helping transform donations into resources that support community programs. Positions are part-time, up to 28 hours per week, with evening hours that may vary and include Saturdays. Listed schedules are 4:30 p.m.–8:30 p.m. in Gurnee and 2:30 p.m.–7:30 p.m. in Waukegan. The associate provides customer assistance, processes sales through the Point of Sale (POS) system, maintains the store, and helps process and display merchandise. In addition to these duties, the role includes at least one of the following: bank running, pricing, or cross-training in other departments. POS training is provided, with proficiency expected within three months.
Requirements
- High school diploma or currently pursuing a high school diploma.
- Strong English communication skills for interactions with customers and team members.
- Basic computer skills and ability to learn new systems.
- Ability to work a flexible schedule, including evenings or nights, holidays, and weekends.
- Professional appearance and adherence to the dress code.
- Reliable, team-oriented mindset.
- Reliable transportation.
- Ability to stand for extended periods and move throughout the store.
- Physical ability to handle merchandise and maintain the store’s appearance.
Responsibilities
- Greet customers, offer assistance, and provide exceptional customer service.
- Process sales accurately using the POS system, including opening, closing, and balancing.
- Clean, organize, restock, and otherwise maintain the store’s appearance.
- Process and display new merchandise to help meet daily production goals.
- Contribute to a positive shopping environment.
- Perform at least one of the following duties: bank running, pricing, or cross-training in other departments.
- Meet sales and production goals, collaborate with the team, and maintain reliable attendance and punctuality.
Benefits
- 403(b) retirement savings plan with immediate eligibility.
- Voluntary life insurance options.
- Vacation days, with accrual beginning after the first month and eligibility after 90 days; prorated for part-time employees.
- Personal days, with eligibility after 90 days; prorated for part-time employees.
- Sick days with discretionary days.
- Paid holidays with immediate eligibility.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
