Retail Sales Associate (PM)

The Salvation Army USA Central Territory•Racine, WI
•Onsite

About The Position

The Salvation Army is hiring a Retail Sales Associate for its thrift store in Racine. The role combines customer service and retail operations to create a welcoming shopping experience for customers and donors. The store’s work helps fund community services and provides affordable shopping options, while transforming donations into resources that support The Salvation Army’s mission. The associate greets and assists customers, processes sales through the Point of Sale system, maintains the store, and helps process and display merchandise to meet production goals. The associate must also perform at least one of the following duties: bank running, pricing, or cross-training in other departments. POS training is provided, with proficiency expected within three months.

Requirements

  • High school diploma or currently pursuing a high school diploma.
  • Strong English communication skills for customer and team interactions.
  • Basic computer skills and ability to learn new systems.
  • Ability to work a flexible schedule, including evenings or nights, holidays, and weekends.
  • Professional appearance and adherence to the dress code.
  • Reliable and team-oriented mindset.
  • Reliable transportation.
  • Ability to stand for extended periods and move throughout the store.
  • Physical ability to handle merchandise and maintain store appearance.

Responsibilities

  • Greet customers and offer assistance to provide exceptional customer service.
  • Process sales transactions accurately using the Point of Sale system, including opening, closing, and balancing.
  • Maintain the store’s appearance by cleaning, organizing, and restocking.
  • Process and display new merchandise to help meet daily production goals.
  • Contribute to a positive shopping environment.
  • Perform at least one of the following duties: bank running, pricing, or cross-training in other departments.
  • Maintain reliable attendance and punctuality and collaborate with the team.

Benefits

  • 403(b) retirement savings plan with immediate eligibility.
  • Voluntary life insurance options.
  • Pro-rated vacation days; accrual begins after the first month, with eligibility after 90 days.
  • Personal days, eligible after 90 days.
  • Sick days with discretionary days.
  • Paid holidays with immediate eligibility.
  • Ongoing professional development opportunities.
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