Retail Sales Associate (PM)

The Salvation Army USA Central Territory•Waukegan, IL
•$15 - $16•Onsite

About The Position

The Salvation Army is seeking a friendly, enthusiastic Retail Sales Associate to create a welcoming shopping experience for customers and donors. The role combines customer service, retail operations, and mission-driven work supporting the organization’s community programs. The associate helps transform donations into resources that support The Salvation Army’s work serving people in the community. The position is part-time, up to 28 hours per week, at the Waukegan location. The stated hours are 2:30 p.m. to 7:30 p.m.; hours may vary and include Saturdays. The associate provides customer assistance, processes sales through the Point of Sale (POS) system, maintains the store, and processes and displays merchandise to help meet production goals. The associate must also perform at least one of the following duties: bank running, pricing, or cross-training in other departments. POS training is provided, and proficiency is expected within three months. Ongoing professional development opportunities are available.

Requirements

  • High school diploma or currently pursuing a high school diploma.
  • Strong English communication skills for customer and team interactions.
  • Basic computer skills and ability to learn new systems.
  • Ability to work a flexible schedule, including evenings or nights, holidays, and weekends.
  • Professional appearance and adherence to the dress code.
  • Reliable and team-oriented mindset.
  • Reliable transportation.
  • Ability to stand for extended periods, move throughout the store, and handle merchandise while maintaining store appearance.

Nice To Haves

  • Back-to-work candidates, U.S. veterans, people with disabilities, people impacted by the justice system, and people without a college degree are encouraged to apply.

Responsibilities

  • Greet customers and offer assistance to provide exceptional customer service.
  • Process sales transactions accurately using the POS system, including opening, closing, and balancing.
  • Clean, organize, restock, and otherwise maintain the store’s appearance.
  • Process and display new merchandise to help meet daily production goals.
  • Contribute to a positive shopping environment.
  • Perform at least one additional duty: bank running, pricing, or cross-training in other departments.
  • Attend POS system training and achieve proficiency within three months.

Benefits

  • 403(b) retirement savings plan with immediate eligibility.
  • Voluntary life insurance options.
  • Vacation days; accrual begins after the first month and eligibility begins after 90 days. PTO is prorated for part-time employees.
  • Personal days; eligibility begins after 90 days. PTO is prorated for part-time employees.
  • Sick days with discretionary days.
  • Paid holidays with immediate eligibility.
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