Retail Sales Associate (PM)

The Salvation Army Central Territory•Racine, WI
•Onsite

About The Position

The Salvation Army is seeking a friendly and enthusiastic Retail Sales Associate to help create a welcoming shopping experience for customers and donors at its thrift store in Racine. The role combines customer service and retail operations, helping transform donations into resources that support the organization’s community programs and mission of serving people in need. The associate assists customers, processes sales using the Point of Sale system, maintains the store’s appearance, and processes and displays merchandise. The position also requires at least one of the following duties: bank running, pricing, or cross-training in other departments. POS training is provided, with expected proficiency within three months, along with ongoing professional development opportunities.

Requirements

  • High school diploma or currently pursuing a high school diploma.
  • Strong English communication skills for customer and team interactions.
  • Basic computer skills and ability to learn new systems.
  • Ability to work a flexible schedule, including evenings or nights, holidays, and weekends.
  • Professional appearance and adherence to the dress code.
  • Reliable and team-oriented mindset.
  • Reliable transportation.
  • Ability to stand for extended periods and move throughout the store.
  • Physical ability to handle merchandise and maintain store appearance.

Responsibilities

  • Greet customers, provide assistance, and deliver exceptional customer service.
  • Process sales transactions accurately using the Point of Sale system, including opening, closing, and balancing.
  • Clean, organize, and restock the store to maintain its appearance.
  • Process and display new merchandise to help meet daily production goals.
  • Contribute to a positive shopping environment.
  • Perform at least one of these duties: bank running, pricing, or cross-training in other departments.
  • Meet daily production and sales goals, maintain reliable attendance, and collaborate with the team.

Benefits

  • 403(b) retirement savings plan with immediate eligibility.
  • Voluntary life insurance options.
  • Paid time off, prorated for part-time employees.
  • Vacation days; accrual begins after the first month and eligibility begins after 90 days.
  • Personal days, available after 90 days.
  • Sick days with discretionary days.
  • Paid holidays with immediate eligibility.
  • POS system training and ongoing professional development opportunities.
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