Retail Sales Associate (PM)

The Salvation Army Central Territory • Gurnee, IL

5d • Onsite

About The Position

The Retail Sales Associate provides customer service and supports retail operations at The Salvation Army, helping create a welcoming shopping experience for customers and donors. The role transforms donated goods into resources that support the organization’s community programs and mission of serving people in need.

The position includes processing sales, maintaining store appearance, preparing and displaying merchandise, and helping achieve daily production goals. Depending on assignment, the associate must perform at least one of these duties: bank running, pricing, or cross-training in other departments. POS training is provided, with proficiency expected within three months. Ongoing professional development opportunities are available.

The listed openings are part-time, up to 28 hours per week, in Gurnee or Waukegan. The schedules are subject to variation, include Saturday, and involve evening hours.

Requirements

• High school diploma or currently pursuing a high school diploma.
• Strong English communication skills for interacting with customers and team members.
• Basic computer skills and ability to learn new systems.
• Ability to work a flexible schedule, including evenings or nights, holidays, and weekends.
• Professional appearance and adherence to the dress code.
• Reliable and team-oriented mindset.
• Reliable transportation.
• Ability to stand for extended periods and move throughout the store.
• Physical ability to handle merchandise and maintain store appearance.

Responsibilities

• Greet customers, offer assistance, and provide exceptional customer service.
• Process sales transactions accurately using the Point of Sale system, including opening, closing, and balancing.
• Clean, organize, restock, and otherwise maintain the store’s appearance.
• Process and display new merchandise to help meet daily production goals.
• Contribute to a positive shopping environment.
• Perform at least one of the following duties: bank running, pricing, or cross-training in other departments.

Benefits

• 403(b) retirement savings plan with immediate eligibility.
• Voluntary life insurance options.
• Pro-rated paid time off for part-time employees.
• Vacation days, with accrual beginning after the first month and eligibility after 90 days.
• Personal days, eligible after 90 days.
• Sick days with discretionary days.
• Paid holidays with immediate eligibility.
• POS system training and ongoing professional development opportunities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED