Retail Sales Associate (Tile)

Floor & Decor • Las Vegas, NV

3d • $15 - $20 • Onsite

About The Position

Floor & Decor’s Sales Associates provide customers with friendly, accurate service and support in finding products to complete their projects. They help maintain a fast-paced, safe sales environment by keeping assigned departments clean, stocked, and shoppable. The role involves advising customers, processing purchases and returns, maintaining merchandise displays, and working with management and coworkers to meet sales goals. Full-time and part-time positions are available.

Requirements

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require completion of forklift certifications through Floor & Decor.
• Where permitted by state law, heavy-equipment certification requires successfully passing a drug test.

Responsibilities

• Connect with customers, ask about their projects, recommend products, and build enthusiasm for their purchases.
• Provide exceptional customer service and exceed customer expectations.
• Keep assigned areas in stock, clean, shoppable, and safe.
• Work with management and team members to achieve sales goals.
• Process customer purchases at checkout using the point-of-sale (POS) system.
• Process refunds and exchanges according to established guidelines.
• Follow procedures for accepting cash, checks, and credit cards.
• Create price tags and merchandise signs; stock, tag, and display merchandise.
• Work consistently with the company’s core values and comply with its safety processes.
• Answer telephone calls according to company guidelines.
• Assist in other store areas as needed.
• Work accurately in a fast-paced environment.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed