Retail Sales Associate (Tile)

Floor & Decor • Bridgeton, MO

2d • Onsite

About The Position

Floor & Decor Sales Associates provide friendly, accurate customer service and help customers find products for their projects. They contribute to a fast-paced, safe store environment by keeping sales departments clean and well stocked. The role includes assisting customers on the sales floor, processing transactions and maintaining merchandise and assigned areas. Full-time and part-time positions are available.

Requirements

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.

Nice To Haves

• Some positions may require completion of forklift certifications through Floor & Decor.

Responsibilities

• Connect with customers, learn about their projects, recommend products, and build enthusiasm for their purchases.
• Provide above-and-beyond customer service and exceed customer expectations.
• Keep assigned areas in stock, clean, shoppable, and safe.
• Work with management and team members to achieve sales goals.
• Process customer purchases using the point-of-sale system.
• Process refunds and exchanges according to established guidelines.
• Follow procedures for accepting cash, checks, and credit cards.
• Create price tags and merchandise signs.
• Stock, tag, and display merchandise.
• Work consistently with the company’s core values and comply with safety processes.
• Answer the telephone according to company guidelines.
• Assist in other store areas as needed.
• Work accurately in a fast-paced environment.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays and a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed