Retail Sales Associate (Tile)

Floor & Decor • Las Vegas, NV

2d • Onsite

About The Position

Floor & Decor’s Sales Associates provide customers with friendly, accurate service and support in finding products for their projects. They help maintain a fast-paced, safe sales floor by keeping departments clean and well stocked. The role is suited to people who enjoy learning and helping others.

Associates connect with customers to understand their projects, recommend products, and assist with purchases. They also maintain assigned merchandise areas, support store sales goals, operate checkout and process refunds or exchanges, and assist in other areas of the store as needed. The position requires accurate work in a fast-paced environment and compliance with company safety processes.

The work may occasionally involve exposure to a warehouse environment and moving vehicles. The typical noise level is quiet to moderate. The role requires frequent standing, walking, reaching, climbing or balancing, and bending, kneeling, crouching, or crawling; associates also handle or feel objects often and may need to lift, carry, push, or pull objects of varying weights.

Requirements

• Must be 18 years or older.
• Knowledge of basic math skills.
• Customer service experience.
• Ability to handle multiple tasks and work well under pressure.
• Some positions may require completion of Floor & Decor forklift certifications.
• Where permissible by state law, successful passing of a drug test is required to use heavy equipment.

Responsibilities

• Connect with customers, ask about their projects, recommend products, and build enthusiasm for their purchases.
• Provide customer service that exceeds customer expectations.
• Maintain assigned areas in stock, clean, shoppable, and safe condition.
• Work with management and team members to achieve sales goals.
• Process customer purchases through the point-of-sale system.
• Process customer refunds and exchanges according to established guidelines.
• Follow procedures for accepting cash, checks, and credit cards.
• Create price tags and merchandise signs.
• Stock, tag, and display merchandise.
• Act and work consistently with the company’s core values.
• Understand and comply with company safety processes.
• Answer the telephone according to company guidelines.
• Assist in other store areas as needed.
• Work accurately in a fast-paced environment.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed