Retail Sales Associate, Aventura - Full Time
About The Position
As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with suitable products and services. By bringing warmth, product knowledge, and a personal approach to the sales floor and fitting room, you build trust, meet sales targets, and encourage customer loyalty. The role emphasizes customer engagement, teamwork, and achieving individual and store results, and is more than cashiering. You also help keep the shopping space clean, organized, and inviting. Colleagues review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and prepare the sales floor for customers. During the day, they greet and engage customers, build customer relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share the benefits of the Loyalty program, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues support one another and continually learn and improve to serve customers and communities. Full-time colleagues are typically scheduled for 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Understand customer needs and provide personalized product and service recommendations.
- Engage customers with genuine hospitality, product knowledge, and personal conversations to build relationships and loyalty.
- Work toward daily sales goals and contribute to individual and store results.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Help keep the sales floor clean, organized, and prepared for customers.
- Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share Loyalty program benefits, ensure customers have what they need, and thank them at the end of each interaction.
- Collaborate with and support colleagues.
- Use electronic devices and process register transactions as needed.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
