About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You learn what customers need, provide personalized recommendations, connect them with appropriate products and services, and use product knowledge and customer engagement to achieve sales goals and build loyalty. The role also includes maintaining a clean, organized, inviting, and shoppable sales floor and fitting-room area. Part-time colleagues are typically scheduled 12–24 hours per week, with schedules dependent on business needs and colleague availability. Weekend shifts are required, and availability for days, evenings, weekends, and holidays is expected.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goals and willingness to acquire new customers by opening credit accounts and sharing loyalty benefits.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move continuously, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds; ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build lasting customer relationships.
  • Offer personalized product and service recommendations and share product knowledge, new arrivals, trends, and promotions.
  • Work toward daily sales goals through customer engagement and effective selling behaviors.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms; recover merchandise, update signs and pricing, and support merchandise moves.
  • Complete customer transactions and provide a sincere, helpful checkout experience, including ensuring customers have what they need and thanking them.
  • Collaborate with colleagues and support one another to serve customers and achieve individual and store results.
  • Learn and improve continuously, adapting to changing priorities and contributing to a welcoming shopping environment.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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