Retail Sales Associate - Womens Shoes, Huntington Mall - Part Time

Macy's•Barboursville, WV

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn about each customer’s needs, offer personalized recommendations, and connect customers with suitable products and services. You build trust, achieve sales goals, and encourage customer loyalty through attentive engagement, product knowledge, and smart selling behaviors. The role also includes maintaining a clean, organized, and inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships through personal conversations, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and conclude interactions with a sincere thank-you. Team members support one another, work toward individual and store results, and continue learning and improving. This part-time role typically involves 12–24 scheduled hours per week, depending on business needs and colleague availability. Schedules include weekend shifts; availability for days, evenings, weekends, and holidays is required. The position involves frequent use of computers and other technology, including handheld equipment and cash registers, and requires standing, lifting, moving, reaching, and other physical activities.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to acquire new customers by opening credit accounts and sharing loyalty benefits.
Willingness to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities, with the ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to perform constant moving, reaching, stooping, kneeling, crouching, and climbing ladders, including reaching above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Engage customers with a warm welcome and personalized conversations to understand their needs and recommend products and services.
Drive sales performance, meet daily sales goals, and use smart selling behaviors to build customer trust and loyalty.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Stay informed about sales goals, new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, recovered, and shoppable.
Update signs and pricing and support merchandise moves as needed.
Complete customer transactions using register and other technology.
Provide a sincere, helpful conclusion to customer interactions, including thanking customers and ensuring they have what they need.
Collaborate with and support colleagues to serve customers and achieve individual and store results.
Follow employment policies and safety rules and procedures.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.