Retail Sales Associate - Womens Shoes, Florida Mall - Part Time

Macy's•Orlando, FL
•$16 - $20•Onsite

About The Position

As a Retail Selling Colleague in the Women’s Shoes department, you combine sales performance with genuine hospitality to create personalized shopping experiences. You learn what customers need, recommend appropriate products and services, share product knowledge, and build trust and loyalty while working toward sales goals. The role also involves helping maintain a clean, organized, inviting, and shoppable sales floor and fitting rooms. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and ensuring the floor is ready for customers. Throughout the day, they engage customers, recover the sales floor and fitting rooms, update signs and pricing, assist with merchandise moves, promote loyalty benefits, and support teammates. Schedules depend on business needs and colleague availability. Part-time colleagues are typically scheduled 12–24 hours per week, and schedules include weekend shifts.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goals and an interest in meeting people and sharing information.
  • Resourcefulness, adaptability to changing priorities, and ability to work independently and as part of a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs.
  • Offer personalized product and service recommendations and use product knowledge to support sales.
  • Work toward daily sales goals and drive performance through customer engagement and selling behaviors.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms.
  • Recover merchandise, update signs and pricing, and support merchandise moves as needed.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Provide a positive checkout experience, ensure customers have what they need, and thank them sincerely.
  • Collaborate with and support teammates to serve customers and the community.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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