About The Position

As a Retail Selling Colleague in the Womens Shoes department, you combine goal-oriented selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, connect them with products and services, and use product knowledge and friendly service to build trust, meet sales targets, and inspire loyalty. The role includes engaging customers on the sales floor and in the fitting room, acquiring customers by opening credit accounts and sharing loyalty benefits, and helping maintain a clean, organized, inviting shopping space. The position is part-time at Crabtree Valley Mall. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to handle electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Review sales goals, learn about new arrivals and top-selling items, and keep current on trends and promotions.
  • Welcome customers and build friendly, personal conversations and customer relationships.
  • Understand customer needs and provide personalized product recommendations and information.
  • Work toward daily sales goals and use customer engagement and effective selling behaviors to drive performance.
  • Acquire new customers by opening credit accounts and sharing loyalty program benefits.
  • Maintain a clean, organized, and shoppable sales floor and fitting rooms; recover merchandise, update signs and pricing, and support merchandise moves.
  • Ensure customers have what they need and close interactions with a sincere thank-you.
  • Collaborate with and support colleagues to serve customers and the community.
  • Use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.
  • Maintain dependable attendance and punctuality and adapt to changing priorities.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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