Retail Sales Associate - Womens Shoes, Mall Del Norte - Part Time

Macy's•Laredo, TX

4d•Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine results-focused selling with genuine hospitality to create memorable customer experiences. You learn what customers need, make personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling behaviors. The role includes helping customers on the sales floor and in fitting rooms, building trust and loyalty, and keeping the shopping area clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, best sellers, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they welcome customers, build relationships through friendly conversations, maintain the sales floor and fitting rooms, update signs and pricing, and assist with merchandise moves. They share loyalty program benefits, help customers complete their shopping, and support teammates through honest, caring collaboration. The position requires flexible availability, including days, evenings, weekends, and holidays. Schedules include weekend shifts; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to communicate and collaborate comfortably with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
Ability to work independently and contribute to a team.
Comfort handling electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers, understand their needs, and provide personalized product and service recommendations.
Drive sales performance, meet sales goals, and acquire new customers by opening credit accounts and sharing loyalty benefits.
Create welcoming customer experiences through friendly conversation, product knowledge, and genuine hospitality.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, and shoppable; recover the floor and support merchandise moves.
Update signs and pricing as needed.
Help customers complete their purchases and finish interactions with a sincere thank-you.
Collaborate with and support colleagues to serve customers and achieve individual and store results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice