Retail Sales Associate, River Oaks Center - Part Time

Macy's•Calumet City, IL
•$16 - $20•Onsite

About The Position

As a Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. You use warmth, product knowledge, and a personal approach on the sales floor and in the fitting room to build trust, meet sales targets, and inspire customer loyalty. The role focuses on customer engagement, selling goals, teamwork, and creating welcoming experiences. You also help keep the shopping space clean, organized, and inviting. Daily work includes preparing the sales floor, learning about new arrivals, top-selling products, trends, and promotions, engaging customers, maintaining the sales floor and fitting rooms, updating signs and pricing, supporting merchandise moves, sharing loyalty program benefits, and collaborating with colleagues. This is a part-time role. Part-time colleagues are typically scheduled 12–24 hours per week, depending on business needs and colleague availability. All schedules include weekend shifts; flexible availability for days, evenings, weekends, and holidays is required. The position involves frequent use of computers and other technology, including handheld equipment and a cash register.

Requirements

  • Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Communicate effectively with customers, coworkers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Be comfortable communicating and collaborating with customers and colleagues.
  • Be able to work toward daily sales goals.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful and adaptable to changing priorities.
  • Work independently and contribute effectively to a team.
  • Be comfortable using electronic devices.
  • Able to talk, lift, move constantly, stand, and reach with arms and hands.
  • Able to stand for at least two consecutive hours and lift at least 25 pounds.
  • Able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Frequently use computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Provide warm, personalized customer service and product recommendations on the sales floor and in the fitting room.
  • Build customer relationships through friendly conversations, engagement, and product knowledge.
  • Work toward daily sales goals and drive results through effective selling behaviors.
  • Prepare and maintain a clean, organized, and shoppable sales floor and fitting rooms.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and thank customers at the end of each interaction.
  • Support colleagues with honesty, care, and collaboration to serve customers and the community.
  • Use electronic devices, computers, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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