Retail Sales Associate, River Oaks Center - Part Time

Macy's•Calumet City, IL
•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. You build trust and customer loyalty through product knowledge, customer engagement, and smart selling behaviors while working toward sales goals. The role includes helping maintain a clean, organized, and inviting shopping space.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
  • Ability to work independently and contribute to a team.
  • Comfort using electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Welcome customers and create friendly, personal conversations to build customer relationships.
  • Understand customer needs and recommend relevant products and services.
  • Work toward daily sales goals through customer engagement and effective selling behaviors.
  • Stay informed about sales goals, new arrivals, popular items, trends, and promotions.
  • Maintain the sales floor and fitting rooms by recovering merchandise and keeping spaces clean, organized, and shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.
  • Collaborate with and support colleagues to serve customers and communities.
  • Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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