Retail Sales Associate - Inventory Focused

Vuori•Lake Buena Vista, FL

20d•Onsite

About The Position

The Retail Sales Associate – Inventory Focused at Vuori builds connections with customers and communicates the brand’s values through product knowledge and an optimistic approach. The role combines customer service and sales with inventory and back-of-house operations in a fast-paced retail environment. Associates work with the sales team to provide strong customer service, support sales goals, and help keep merchandise and stockrooms organized and well supplied.

Requirements

Availability to work nights, weekends, and holidays.
Adherence to scheduled shifts and punctuality.
Ability to develop relationships with customers and colleagues.
Ability to handle customer concerns positively and proactively.
Ability to prioritize multiple tasks in a fast-paced environment.
Ability to quickly learn new procedures and processes.
Strong organizational skills and follow-through.
Excellent communication and interpersonal skills.
High level of ownership, accountability, and initiative.
Eagerness to develop new skills and responsiveness to feedback.
Willingness to lift and move products, equipment, and boxes weighing up to 30 lbs.
Willingness to stay active and move throughout the store during each shift.
Willingness to reach, bend, and use a step stool or ladder when needed.
Willingness to work in an environment with bright lights and music.
Willingness to work as part of a team in a fast-paced retail environment.

Responsibilities

Create an unforgettable customer experience and build lasting relationships with customers.
Work with the sales team to ensure each customer receives the best service possible.
Greet customers in a timely, authentic, and engaging manner.
Prepare fitting rooms, find sizes, and provide knowledgeable feedback on merchandise style and fit.
Achieve sales goals in a team-based commission environment.
Develop product knowledge across the broader fashion landscape and activewear to serve customers as an expert.
Assist with projects while maintaining a focus on customer experience.
Communicate inventory needs to support business goals.
Keep the backroom tidy and easy to navigate, and keep the back of house organized.
Ensure destocking and restocking are handled daily.
Organize supplies and communicate when they need to be restocked.
Support weekly planning and back-of-house reorganization for inbound shipments.
Ensure shipments are received and processed promptly, following up with the Inventory Lead and management team when needed.
Support daily manual restocks so the sales floor is fully stocked.
Support weekly cycle counts.
Identify and communicate product concerns promptly.