Retail Sales Associate - Womens Shoes, Crabtree Valley Mall - Part Time

Macy's•Raleigh, NC

3d•Onsite

About The Position

As a Retail Selling Colleague in the women’s shoes department, you combine goal-oriented selling with genuine hospitality to create memorable customer experiences. You learn what customers need, offer personalized recommendations, share product knowledge, and connect them with relevant products and services. You build customer trust and loyalty while working toward sales goals, and help maintain a clean, organized, inviting sales floor and fitting rooms. The role includes preparing for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and keeping the sales floor ready for customers. During the day, you engage customers in friendly conversations, recover the sales floor and fitting rooms, update signs and pricing, support merchandise moves, share loyalty program benefits, and thank customers. You collaborate with colleagues and contribute to individual and store results. This is a part-time position at Macy’s Crabtree Valley Mall. Part-time colleagues are typically scheduled 12–24 hours per week; hours depend on business needs and colleague availability. Schedules include weekend shifts, and availability is expected for days, evenings, weekends, and holidays.

Requirements

Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goals and acquire new customers through credit account openings and loyalty-benefit sharing.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Ability to use electronic devices.
Ability to talk, lift, move, stand, reach with arms and hands, and perform the listed physical tasks.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers with genuine hospitality, understand their needs, and offer personalized product and service recommendations.
Use product knowledge and smart selling behaviors to meet daily sales goals and build customer loyalty.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Maintain a clean, organized, and shoppable sales floor and fitting rooms by recovering merchandise and supporting merchandise moves.
Update signs and pricing as needed.
Complete customer transactions using register and handheld technology, and ensure customers have what they need before thanking them.
Collaborate with colleagues and contribute to individual and store results.
Attend work reliably and punctually.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice