Seasonal Retail Sales Associate, Burbank Town Center

Macy's•Burbank, CA

21h•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout shopping experiences. You understand customers’ needs, offer personalized recommendations, and connect them with suitable products and services. You build trust, meet sales goals, and inspire customer loyalty through engagement, product knowledge, and smart selling behaviors. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers, build friendly relationships, maintain a shoppable space through merchandising and other product and pricing tasks, share loyalty program benefits, and provide a sincere closing interaction. They support teammates through honesty, care, and collaboration, and work to improve their own and the store’s results. Seasonal colleagues are typically scheduled 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Engage customers with a warm welcome and personal conversations to understand their needs and build relationships.
Offer personalized product and service recommendations and use product knowledge to support sales.
Work toward daily sales goals and contribute to individual and store results.
Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
Keep the sales floor clean, organized, prepared, and inviting.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise returns to vendors.
Update signs and pricing.
Share the benefits of the Loyalty program, ensure customers have what they need, and close interactions with a sincere thank-you.
Support colleagues and work collaboratively to serve customers and communities.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice