Seasonal Retail Sales Associate - Womens Shoes, Burbank Town Center
About The Position
As a Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout shopping experiences. You learn what customers need, make personalized recommendations, and connect them with appropriate products and services. Through warmth, product knowledge, and customer engagement, you build trust, meet sales goals, and encourage loyalty. The role includes more than cashiering: you help customers throughout the store and keep the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. During the day, they welcome customers, build personal relationships, recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Teamwork, continuous improvement, and achieving individual and store results are central to the role. Schedules depend on business needs and colleague availability, and include weekend shifts. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled for 12–24 hours per week. The position requires flexible availability, including days, evenings, weekends, and holidays.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Willingness to meet daily sales-goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness, eagerness to start a new venture, and ability to adapt to changing priorities.
- Ability to work independently and contribute to team dynamics.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Engage customers with genuine hospitality and learn about their needs.
- Offer personalized recommendations and connect customers with products and services.
- Drive sales performance, meet sales goals, and build customer trust and loyalty.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor and fitting rooms.
- Recover the floor and fitting rooms, update signs and pricing, and support merchandise moves.
- Share loyalty-program benefits and provide a thoughtful close to customer interactions.
- Collaborate with teammates and contribute to individual and store results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
