Seasonal Retail Sales Associate, St Clair Square

Macy's•Fairview Heights, IL
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and attentive service to build trust and loyalty, and work toward sales goals. You also help maintain a clean, organized, inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and getting the sales floor ready for customers. During the day, they build customer relationships through welcoming, personal conversations; maintain shoppable merchandise displays; process damages, testers, and selected vendor returns; update signs and pricing; and assist with merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you. Teamwork, continuous improvement, and achieving individual and store results are important parts of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and motivation to meet daily sales goals.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.

Responsibilities

  • Deliver personalized, hospitable customer service and recommend products and services based on customer needs.
  • Engage customers on the sales floor and in fitting rooms, build relationships, and work toward daily sales goals.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Help keep the sales floor clean, organized, prepared, and inviting for customers.
  • Merchandise new receipts and maintain a shoppable sales floor.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them sincerely.
  • Collaborate with colleagues and learn from one another to support customer service and individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service