About The Position

The Sales Associate is the store’s customer service specialist and reports to the Store Manager. The role focuses on exceeding customer expectations by listening to their needs, identifying suitable products, providing detailed product information, and completing sales. This position is for the grand opening of UNIQLO’s Aventura Mall location in Miami, expected in 2026. Starting pay is $18.00 per hour, with promotion opportunities every three months based on individual performance. The posting identifies the position as part-time, while also listing a separate full-time availability requirement of an average of 32 or more hours per week based on business seasonality.

Requirements

  • Strong communication skills.
  • Ability to calculate figures and amounts, such as discounts and percentages.
  • Ability to stand for long periods, read computer terminals, and push, pull, move, lift, or carry objects weighing at least 25 pounds.
  • Ability to maneuver effectively around the sales floor and stockroom and perform repetitive bending, prolonged standing, twisting, stooping, squatting, and climbing.
  • High school diploma or GED, or six months of retail or related experience.
  • Full-time availability requirements listed: average 32 or more hours per week based on business seasonality; open availability on weekends, with religious exemptions considered; availability restrictions limited to three days per week.

Responsibilities

  • Meet and exceed sales goals.
  • Maintain brand and operational standards, including visual presentation and cleanliness.
  • Proactively manage customer needs and exceed expectations using the U.N.I.Q.L.O. service standard, following the Uniqlo Fundamental Principles, and saying the six standard phrases.
  • Know fitting room standards and assist when needed.
  • Act as cashier when required, following cashier protocol.
  • Process shipments and ensure all merchandise is represented on the sales floor in full size runs.
  • Assist management in identifying and resolving store issues.
  • Provide customers with product and brand knowledge.
  • Follow company policies and procedures and notify management of infractions.
  • Assist with special projects as assigned by management.

Benefits

  • Competitive compensation starting at $18.00 per hour.
  • Promotion opportunities every three months based on individual performance.
  • Medical, dental, and vision coverage for eligible employees.
  • 401(k) plan with 100% match on the first 3% contributed and 50% match on the next 2% contributed.
  • Paid parental leave for full-time employees.
  • Life insurance.
  • Short-term and long-term disability insurance for full-time employees.
  • Health savings account and flexible spending account options.
  • Employee Assistance Program for full-time employees.
  • Vacation and personal time off for full-time employees.
  • Sick and wellness time off.
  • 30% employee merchandise discount.
  • Commuter benefits.
  • Career advancement opportunities for driven team members who consistently deliver strong results.
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