Retail Sales Associate (PM)

The Salvation Army Central Territory•Zion, IL
•Onsite

About The Position

The Salvation Army Thrift Store is seeking a friendly, enthusiastic Store Sales Associate to help create a welcoming shopping experience for customers and donors. The role combines customer service and retail operations, helping transform donations into resources that support The Salvation Army’s community programs. The position is part-time, up to 28 hours per week, in Zion. The listed shift is 4:30 p.m. to 8:30 p.m.; hours may vary and include Saturdays. The pay rate is $15.00–$16.00 per hour. The associate provides customer service, processes sales using the Point of Sale system, maintains store appearance, and helps meet production goals by processing and displaying merchandise. The associate must also perform at least one of the following duties: bank running, pricing, or cross-training in other departments. POS training is provided, with proficiency expected within three months. Ongoing professional development opportunities are available.

Requirements

  • High school diploma or currently pursuing a high school diploma.
  • Strong English communication skills for customer and team interactions.
  • Basic computer skills and ability to learn new systems.
  • Ability to work a flexible schedule.
  • Professional appearance and adherence to the dress code.
  • Reliable and team-oriented mindset.
  • Reliable transportation to complete bank runs.
  • Ability to stand for extended periods.
  • Ability to move throughout the store.
  • Physical ability to handle merchandise and maintain store appearance.

Responsibilities

  • Greet customers and offer assistance to provide exceptional customer service.
  • Accurately process sales transactions using the Point of Sale system, including opening, closing, and balancing.
  • Maintain store appearance through cleaning, organizing, and restocking.
  • Help meet daily production goals by processing and displaying new merchandise.
  • Contribute to a positive shopping environment.
  • Perform at least one of the following duties: bank running, pricing, or cross-training in other departments.

Benefits

  • 403(b) retirement savings plan with immediate eligibility.
  • Voluntary life insurance options.
  • Paid time off, prorated for part-time employees.
  • Vacation days; accrual begins after the first month, with eligibility after 90 days.
  • Personal days, with eligibility after 90 days.
  • Sick days with discretionary days.
  • Paid holidays with immediate eligibility.
  • Ongoing professional development opportunities.
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