Retail Sales Associate TN

BYRNA TECHNOLOGIES INC • Franklin, TN

3d • Onsite

About The Position

The Retail Sales Associate supports Byrna’s retail operation by providing a welcoming customer experience and helping customers understand the company’s non-lethal personal security products. The role includes guiding customers through the Byrna self-defense experience, including one-on-one training at an indoor range, and providing product information and recommendations.

The associate also processes sales, helps maintain and restock the sales floor, supports brand growth, and follows company policies and brand standards. Other tasks may be assigned by a supervisor.

Requirements

• High school diploma or GED certificate.
• Demonstrated successful retail sales experience.
• Ability to learn new market and technology products.
• Excellent customer service skills.
• Comfort giving live demonstrations with launchers in front of individuals or groups; training will be provided.
• Basic MS computer skills.
• Ability to stand throughout the shift.
• Ability to work weekends or extended hours as needed.

Responsibilities

• Educate and guide customers through the Byrna self-defense experience, including one-on-one onsite training at the indoor range.
• Greet and interact with customers to create a welcoming environment.
• Answer customer questions about store merchandise.
• Build rapport through conversation and provide honest recommendations.
• Help build the brand and close sales to support the growth of the retail operation.
• Process point-of-sale purchases.
• Keep the sales floor clean and organized and assist with restocking as needed.
• Follow company policies and brand standards.
• Perform other tasks as assigned by a supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED