Retail Sales Associate, Florida Mall - Full Time
About The Position
As a Retail Selling Colleague, you deliver sales results through genuine hospitality and personalized customer service. You learn customers’ needs, recommend products and services, build trust, achieve sales goals, and encourage customer loyalty. You help maintain a clean, organized, inviting sales floor and fitting rooms, and support merchandise moves, signage, and pricing updates. Colleagues review sales goals, learn about new products, trends, and promotions, and collaborate with teammates to provide memorable customer experiences. This is a full-time role at the Florida Mall. Full-time colleagues are typically scheduled 30 or more hours per week. Schedules include weekend shifts, and hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Comfort communicating and collaborating with customers and colleagues.
- Interest in meeting daily sales goal challenges.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers.
Responsibilities
- Engage customers with a warm welcome and personalized conversations to understand their needs and recommend relevant products and services.
- Achieve sales goals through customer engagement and effective selling behaviors.
- Share loyalty program benefits and ensure customers have what they need before completing their visit.
- Maintain clean, organized, and shoppable sales floors and fitting rooms, including recovering merchandise and supporting merchandise moves.
- Update signs and pricing as needed.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Collaborate with colleagues to support customers and achieve individual and store results.
- Use register and handheld equipment to process transactions and perform job functions.
Benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
