Seasonal Retail Sales Associate, Southcenter

Macy's•Tukwila, WA

1d•Onsite

About The Position

As a Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable shopping experiences. You understand customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. You build trust, work toward sales targets, and encourage customer loyalty through attentive engagement and product knowledge. The role includes helping maintain a clean, organized, inviting sales floor and fitting rooms. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and making sure the sales floor is ready for customers. During the day, they welcome customers, build friendly relationships, maintain shoppable sales and fitting-room areas, update signs and pricing, and support merchandise moves. They share Loyalty program benefits and close interactions with a sincere thank-you. Colleagues also collaborate with one another, pursue sales goals, and learn from each other to support individual and store results. This is a seasonal retail position. Schedules include weekend shifts, and hours depend on business needs and colleague availability. The description notes that full-time colleagues typically work 30 or more hours per week and part-time colleagues typically work 12–24 hours per week.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Willingness to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture, with ability to adapt to changing priorities.
Ability to work independently and contribute to team dynamics.
Ability to use electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

Engage customers, understand their needs, and offer personalized product and service recommendations.
Use product knowledge, customer engagement, and smart selling behaviors to achieve sales goals and build customer loyalty.
Welcome customers and create friendly, personal conversations and customer relationships.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor and fitting rooms clean, organized, and shoppable.
Recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves.
Share Loyalty program benefits and provide a sincere, helpful close to customer interactions.
Collaborate with teammates and support store and individual results.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice